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The information contained in these web pages was accurate at the time of publication. However, all information is subject to change without notice. It is recommended that the information be verified prior to being acted upon.

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Hemisphere Conference Centre &
Hemisphere Hotel Privacy Policy

Privacy Policy
Hemisphere Conference Centre is a corporate division of Holmesglen Institute of TAFE. The institute respects your right to privacy and any personal information provided by you to Hemisphere will be held in confidence. This policy outlines how Holmesglen & Hemisphere handles personal and health information in accordance with the Information Privacy Act 2000 and the Health Records Act 2001. The Policy applies to all personal and health information provided to Holmesglen Institute of TAFE and Hemisphere, information about individuals obtained from other sources.

Collection of Information
We will only collect what information is necessary for us to provide an efficient and satisfactory service. We will advise you if we collect information relating to you from other sources. Your consent to use information for any other purpose will be requested. The Institute monitors and records details of all incoming electronic traffic to ensure the integrity of the Institute's networks. This information will be used for statistical analysis to help improve the services delivered by the Institute.

Use of Information
The information you have provided will primarily only be used for the service you have requested of us.

Data Quality
We endeavor at all times to ensure information held by Hemisphere about you is accurate and up to date. In fact we encourage you to notify us of any inaccurate information so that it can be corrected.

Access to Data
Clients who have provided Hemisphere with personal information may contact the Manager, should the require access to these records.

Security of Data
At Hemisphere we make every effort to see that personal data remains secure. Information or data is restricted to those who need to know and distribution of information is kept to a minimum.

Transborder Data Flow
Generally we will not transfer personal information without your consent.

Sensitive Information
We will not collect any sensitive information about you except where directed for a specific purpose.

Anonymity
Hemisphere respects everyone's right to anonymity except in circumstances where it is necessary for you to provide us with your identity.

Openness
We are completely open with what we do with personal information and this is communicated by way of this Information Privacy Policy.

Breaches of this Policy
Hemisphere has an established Information Privacy Committee whose responsibilities include ensuring that details contained within this policy are adhered to throughout the Institute.

In the first instance, alleged breaches of this policy should be referred to the area where the information was initially lodged by you.

If a satisfactory resolution cannot be reached at this level, the alleged breach should be submitted in writing to the Institute's Privacy Officer, P.O. Box 42, Holmesglen 3148.